We collect user data directly from information provided by users and indirectly through third-party services.
When a user submits information to us through the use of any forms, booking systems or shopping carts, we process and store that data on a secured database.
The data we store is only gathered from information supplied by the user. We never fish, scrape or extract user data – sensitive or otherwise – from site cookies or local browser storage.
This site is built on the keystone.js platform which uses CSRF tokens, in the form of a cookie, to uniquely identify site users and prevent malicious attacks. Please read more about CSRF tokens here.
We use Google Analytics to gather demographic information about visitors to our site. We do not use this information to view, gather or collect private, personal or sensitive information about any of site users. Please read more about Google Analytics here.
All site payments are processed by Stripe. We never gather, copy or store a user's credit or debit card information. Any transactions made on a person's card are done using systems built and maintained by Stripe in accordance with their policies.
User security and privacy is paramount so we never store credit or debit card information. All other data is only kept for as long as is necessary.
When a user starts a booking, a unique identifier is created for them to be allowed complete the process. If the process (including payment) is not completed within 2 hours, all of the gathered information is deleted from our system.
All of the data we keep is used for business reasons, including (but not limited to) identifying a customer at the point of collection, reference for online or phone queries, processing final payments, repeat payments or refunds, tax-compliance and insurance against theft or damage.
Every site user has the right to request a copy of all the information stored about them on our site and any of our third-party providers.
Site users may also request that we delete all of their information, however some data may have to be kept for a fixed period of time for legal and tax-compliance reasons. We appreciate your understanding in this matter.
If you would like to discuss your data, please contact us at firstname.lastname@example.org
Please click here to read our Terms & Conditions before continuing with any bookings, purchases or transactions on this website.