Client signature

CONTRACTUAL RENTAL AGREEMENT 

1. The Rental Agreement forms part of your Hire Schedule Contract (Agreement) and these documents must be read in their entirety and in conjunction with each other. Together this document forms the Agreement between you and Camperhire4u.

2. To understand the terms and conditions of this Agreement including all financial obligations, cover, features and services, please carefully read the entire Agreement. This is a contract between you and Camperhire4u. You are jointly responsible for acknowledging and understanding the terms of this Agreement. This Agreement has been designed to be written in plain language and if you have any questions regarding any content please raise your questions with our employees.

3. Camperhire4u reserves the right to refuse any rental based on reasonable grounds and may refuse any rental at its discretion.

1. All prices quoted and charged in the local currency of the depot.

2. Payment is only accepted by credit card (Visa or Mastercard) or debit card (Visa Debit or UK Maestro).

3. A reservation is only binding after it has been confirmed by Camperhire4u. Camperhire4u terms and conditions and cancellation policy apply from this point onwards.

4. Vehicles will not be released without full payment being received.

• Local Sales Tax (eg. VAT, VTA, MwSt)
• Unlimited Mileage
• Kitchen Equipment
• Fully Comprehensive Insurance for one named driver 25 years of age or over but under 73 years of age, subject to the driver holding a full valid driving licence for more than 2 years*

  • *excluding any insurance loading. Extra charges may be incurred if the driver to be insured has a driving conviction or is in an occupation which is deemed high risk. These charges will be passed onto the customer. See Section 6 for full details.

HIRE PERIOD

1. ‘Hire Period’ refers to the dates agreed in the Rental Agreement.

2. The Rental fee is charged on a per night basis.

3. Minimum hire period is 2 nights depending on the season.

4. Should you wish to extend the rental period, you must obtain authorisation from Camperhire4u. Extensions are subject to the availability of the vehicle. The extra cost of an extended rental must be paid by credit card over the telephone or at the Camperhire4u depot immediately on confirmation of the rental extension. Additional days will be at the daily standard gross rental charge for the vehicle applicable at the time of the extension.

HIRER/ DRIVERS

1. Driver(s) must hold a full valid manual driving licence for at least 2 years that entitles them to drive a European category B vehicle or equivalent up to 3500kg GMW.

2. Drivers holding an automatic transmission licence only cannot drive any of our vehicles.

3. Valid driving licences for insurance purposes are; United Kingdom and EU.

4. If no suitable driving licence is shown at the time of pick-up, you can withdraw from the Rental Agreement at your cost.

5. Standard driver insurance is available on all vehicles for drivers 25 years of age or over but under 73 years of age.

6. All drivers must be present for collection of the vehicle. No exceptions can be made.

7. All drivers must provide photographic identification on collection of the vehicle otherwise hire will be invalidated i.e. valid passport and driving licence.

8. Your driving licence must be at your current address. If not, then in addition to this we require an alternative proofs of identification i.e. a utility bill and bank statement dated no more than 60 days old which has your name and current address listed.

9. You must declare at time of booking if there are any endorsements on your driving licence. Camperhire4u may not be able to provide cover for you to drive the vehicle if you have certain endorsements imposed on your driving licence. Charges apply for penalty points. Failure to declare any accidents or driving convictions invalidate insurance.

10. Drivers are liable for any legal penalties (parking fines, speeding tickets etc) incurred during the hire period. An administration fee of £50 applies to all penalties received by Camperhire4u.

11. We are unable to offer driver insurance under the following circumstances and any bookings made in this respect will have to be cancelled:

    • Drivers under 25 or over 73 years of age unless otherwise agreed by the the insurer.
    • Persons who have been convicted of an offence in connection with the driving of a motor vehicle or motorcycle and/or have had their driving licence endorsed or suspended or more than 6 penalty points imposed. “Spent” convictions, covered by the Rehabilitation of Offenders Act 1974 may be disregarded.
    • Persons who have had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/ or have had their insurance or cover cancelled by any motor insurer.
    • Persons engaged wholly or partly in professional entertainment or professional sports persons.
    • Jockeys and persons connected with racing, gaming industry, or press of any sort.
    • Persons who, whilst driving ,have been involved in more than one fault accident during the past 3 years.
    • Foreign Service Personnel other than persons holding a full valid United Kingdom or EU driving licence for 2 years or more.

INSURANCE

1. Fully comprehensive insurance is provided by Camperhire4u through our insurers for the driver named on the rental agreement (provided all the personal information supplied is correct). Named drivers are subject to the criteria outlined in section 5. Only persons named on the Rental Agreement are insured to drive the vehicle.

2. The vehicle is insured for damage to the vehicle and the property of a third party but does not include any personal insurance for the customer including death or bodily injury to the driver nor does it cover any personal possessions.

3. No other hire insurance policy is acceptable for the rental of a Camphire4u vehicle.

4. Camperhire4u strongly advises that you possess your own Personal Travel Insurance.

SECURITY DEPOSIT AND LIABILITY OF THE HIRER

1. The hire is subject to a security deposit which covers both the liability of the hirer in the event of any first incident or reported incident and the proper return of the vehicle in the same condition as it was let out to the hirer. In the event of any additional incident(s), a second security deposit will be required in order to continue with the rental.

2. The security deposit is taken as a pre-authorisation on the hirer’s credit or debit card at the time of collection. No other form of payment is accepted, and pre-paid currency cards cannot be accepted. The card  used for the security deposit should be in the lead driver’s name and the amount will be held on your card immediately.

3. In the event of any damage to the vehicle or third-party property, the hirer will be liable for the excess amount attributed to the hire vehicle.

4. Security deposits are authorised in the currency of the hire depot.

5. Camperhire4u reserves the right to increase the security deposit.

6. The security deposit is fully refundable within 28 days of return of the vehicle provided there are no outstanding claims or the following conditions:

   • The security deposit will be used to fund any loss or damage whatsoever to equipment, fixtures, fittings, windows, cleaning fees, tyres or negligent damage to the vehicle.
   • The security deposit will be used to fund any cleaning fees. A nominated valeting fee of up to £100 will be charged against the deposit if the vehicle is not returned with the interior in a clean condition. An additional fee of £50 will be charged against the deposit if the toilet and waste tank are not emptied and cleaned prior to the return of the vehicle. An additional fee of £200 will be charged if it is found that smoking has been permitted in the vehicle. An additional £200 will be charged if an unauthorised pet has been carried in the vehicle.
   • The Security deposit will be used to fund any refuelling cost arising from not returning the vehicle with a full tank of fuel.
   • The hirer agrees to pay Camperhire4u any additional costs over and above the security deposit value should damages exceed the security deposit value within 28 days of your hire.

7. The hirer irrevocably authorises Camperhire4u to deduct from the security deposit any amounts due to Camperhire4u arising out of this agreement.

8. A £50 administration fee will be applied in addition to any costs to be deducted from the security deposit.

EXCLUSIONS

• The hirer accepts that the limitation of liability to the contractually agreed security deposit does not apply to:

  • Any damage or loss caused by a negligent act/for damage or loss intentionally caused by you;
  • Mechanical problems, e.g. clutch/gearbox due to driver negligence;
  • In case you deliberately infringe the contractual obligations stipulated under “Conduct in the event of accident or damage”;
  • Replacement or repair of aerials, glass, wheels or incorrect fuelling;
  • Missing wheel trims, tools or spares;
  • For damages caused by neglecting proper operating procedures, e.g. incorrect fuel type and quality, ignoring oil or coolant levels, air pressure, etc;
  • Damage to the underside of the vehicle or the roof, which includes the overhead ‘Luton’ area is deemed as gross negligence. Any such damage will be charged at a fixed cost of £2500 plus the full security deposit on the vehicle;
  • The theft of the vehicle if the keys are left in the ignition or in the vehicle whilst unoccupied. The hirer shall be held fully responsible for a replacement vehicle;
  • Damage caused to windscreen, mirrors and/or tyre damage; 
  • For damages caused by neglecting proper operating procedures, e.g. incorrect fuel type and quality, ignoring oil or coolant levels, air pressure, etc. 

• In these cases, you shall be liable for the full amount of damages. If you cause any damage incident during the agreed usage period due to gross negligence, you shall be liable to Camperhire4u for an amount commensurate to the severity of the negligence, up to and including the full amount of the loss. The burden of proof that gross negligence has not occurred lies with you. 

  Camperhire4u is entitled to withhold the security deposit, until your liability and the amount of damage or loss has been finally determined.

TIMEFRAME FOR SETTLEMENT OF CUSTOMER LIABILITY CLAIMS

1. Camperhire4u shall use best endeavours to ensure that any money due back to the hirer is released as quickly as possible, however third-party claims can take months or even years to resolve. Camperhire4u cannot force the destiny of these claims, and the Customer acknowledges that the handling of these claims is up to Camperhire4u insurers and the third party, whether they be insured or not. 

2. Camperhire4u is entitled to withhold the security deposit, until your liability and the amount of damage or loss has been finally determined.

3. Camperhire4u agrees to refund any security deposit as soon as reasonably practicable after receiving the final resolution and payment relating to third party claims. 

4. The hirer agrees to provide all reasonable assistance to Camperhire4u in handling any claim including all relevant information and attending court to give evidence. 

5. For information regarding outstanding claims or security deposit refunds, the guest should contact info@camperhire4u.com during office hours.

VEHICLE COLLECTION AND RETURN

1. Collection and return of the vehicle is to the same location, 48 Concession Road, Crossmaglen, Newry, United Kingdom. Collection of the vehicle is between 3-6PM (last collection time at 6PM) unless otherwise agreed by Camperhire4u and any additional premiums paid. The hirer should allow 1-2 hours in order to complete all paperwork and demonstrate the vehicle to you.

2. One security deposit payment is payable by credit or debit card only on collection. This covers standard liability, refuelling and cleaning deposit.

3. The driver must be present on collection of the motorhome and must present their full valid driving licence (as outlined in section 5 of these terms and conditions), passport and credit/debit card for the security deposit. Photocopies will not be accepted. Vehicles will not be released without valid photo identification and funds for the security deposit being available on collection.

4. Camperhire4u will supply the Vehicle in a clean, safe and road worthy condition which meets Camperhire4u quality assurance program along with all regulatory and registration requirements and you acknowledge that: 

   • The Vehicle was delivered to you in a good operating condition and you agree to return the vehicle without alteration or addition, in the same condition, except for ordinary wear and tear (having regard to the period of hire excluding windscreen or tyre damage) together with all tools, tyres, accessories and equipment to the depot on the Return Date as specified in Rental Agreement. 

   • You inspected the Vehicle at the commencement of the hire and agree that the vehicle was in good operating condition and fit for the hire; and 

   • The Vehicle remains at all times the sole property of Camperhire4u.

5. Camperhire4u will make every effort to have your vehicle ready for collection at the appropriate time, however, during busy periods there may be some delays which are out of our control. Should this be the case, no refunds will be due to you and no extension of your hire can be made as the motorhome will still be required to be returned in accordance with the details set out in your rental agreement.

6. Return of the vehicle is between 9AM-11AM unless otherwise agreed and additional premiums paid. The hirer should allow 1 hour to complete the return documentation and check the vehicle.

7. The Vehicle must be returned undamaged, with a full tank of fuel, a full tank of AdBlue, with an empty and clean toilet cassette, empty waste water tanks (if applicable), a clean interior that is completely free of mud, and rubbish, and in the same condition as it left the depot otherwise charges will apply.

8. Camperhire4u reserves the right to charge a cleaning fee of up to £100 if the vehicle is returned in an unclean condition.

9. The toilet cassette must be emptied prior to the return of the vehicle, or an additional £200 will be charged to the hirer/you.

10. The vehicle must be returned with the same amount of fuel equal to that at the time Camperhire4u provided the vehicle. If the vehicle is returned with less fuel, the difference will be charged at £3.50 per litre and a service fee of £30 needs to be paid. 

11. The vehicle is supplied with a full tank of AdBlue and must be returned with a full tank of AdBlue otherwise a charge of £25 will apply regardless of level.

12. The exterior of the vehicle does not require cleaning unless it is covered with excess mud or dirt making it difficult for our team to see the return condition.

13. There are no refunds for early returns. Charges apply for late returns.

14. Should for any reason, the hirer fail to return the vehicle to the depot, the hirer accepts that he or she is liable for the full cost to recover the vehicle back to the Camperhire4u depot and for any daily rental fees for the vehicle for the period which it is off the road as the result of not returning the vehicle to the depot by the agreed return time.

15. Camperhire4u must be notified immediately to prevent any prosecution for driver(s) driving whilst uninsured. Late returns will be charged at one day’s rental cost regardless of circumstances.

DRIVING IN MAINLAND EUROPE

1. VEHICLES HIRED IN THE UK & IRELAND 

   Vehicles hired from the United Kingdom or Ireland may incur an additional charge of £15 per day to travel to the approved Mainland European countries listed below. European cover is mandatory for travel to Mainland Europe and you will be in breach of these terms and conditions should you take a motorhome to Mainland Europe without notifying Camperhire4u. European cover must be booked at least 14 days in advance and cannot be added at check-in as an additional vehicle on hire certificate is required for travel.

2. APPROVED COUNTRIES FOR EUROPEAN TRAVEL 

   Travel is permitted to the following European countries only: 

   1. Austria 

   2. Belgium 

   3. Denmark 

   4. Finland 

   5. France 

   6. Germany 

   7. Hungary 

   8. Italy 

   9. Ireland 

   10. Lichtenstein 

   11. Luxembourg 

   12. Netherlands 

   13. Norway 

   14. Poland 

   15. Portugal (excluding Madeira or the Azores) 

   16. Spain (excluding Canary Islands) 

   17. Sweden 

   18. Switzerland 

   19. United Kingdom 

3. Travel outside of these in the rental vehicle will be in breach of your terms and conditions and you will not be covered by any insurance. Please check your route carefully. 

4. Any exceptions to these provisions require the express and written consent of Camperhire4u. 

5. The hirer shall be solely responsible for ensuring familiarity with traffic legislation and laws of countries visited and observing all applicable traffic regulations in all countries visited and traversed during the rental duration. 

6. The hirer assumes all responsibility for any expense or loss of time while travelling in restricted areas.

CANCELLATION BY CAMPERHIRE4U

1. Camperhire4u reserves the right to cancel a reservation before, on or after the commencement of hire as follows: 

   • Hirer does not provide a valid passport/identity card and driving licence as proof of ID. 

   • If named driving licence is not produced or valid in accordance with stated conditions.

   • If a UK driver fails to provide access to information on the counterpart driving licence.

   • Hirer fails to provide funds for security deposit payment by credit card or debit card.

   • Over occupancy of vehicle in accordance with the provision of seatbelts.

   • The address on driving licence does not match billing address where additional proof of ID is not supplied.

   • Due to operational issues affecting rental fleet.

   • Hirer is in breach of any term in this agreement.

   • The hirer obtained the vehicle through fraud or misrepresentation.

   • If any statement, representation or warranty made by the hirer in respect to himself or additional drivers is incorrect. 

   • The vehicle appears to be abandoned. 

   • In the event of any damage to the vehicle regardless of fault. 

   • The vehicle is not returned at the agreed date or Camperhire4u reasonably believes the vehicle will not be returned on the agreed return date. 

   • Camperhire4u considers on reasonable grounds that the safety of passengers or the vehicle is in danger. The hirer understands that in the event of such termination or repossession that the hirer has no right to a refund or any part of the rental charges or the security deposit.

2. In the event of cancellation, Camperhire4u’s liability is limited to the refunds of all monies paid by the hirer. No compensation is available for additional arrangements booked by hirer (e.g.: flights, concert tickets).

3. Camperhire4u reserve the right to amend our cancellation policy for certain events.

CANCELLATION OR CHANGE BY HIRER

1. In the event of a cancellation by the hirer the following charges shall be incurred:

   • If cancelled 90+ nights prior to pick up: no cancellation fee

   • If cancelled 89 to 50 nights prior to pick up: 10% of rental price

   • If cancelled 49 to 15 nights prior to pick up – 25% of rental price

   • If cancelled 14 nights or less prior to pick up: 50% of rental price

   • If cancelled on day of pick-up or no-show: - 100% of rental price 

2. No refund is available on any low-cost deals.

3. In the event the hirer wishes to make changes to this contract with regards to change their vehicle type, dates of hire or pick-up/drop-off location requests should be made in writing and agreed by Camperhire4u and the hirer. 

RIGHT TO CHANGE VEHICLE

1. Vehicles are booked by vehicle category and not by make or model. 

2. Acting reasonably, Camperhire4u reserves the absolute right to change your vehicle type or its specification in the event of unforeseen circumstances such as accidents, operational issues or other losses. 

3. The hirer is not liable for any increased rental charges from the substitute vehicle. The hirer is liable for any additional running costs pertaining to the substitute vehicle. 

4. In the event of a downgraded vehicle type, the hirer may be eligible for a partial refund.

5. In the event of no alternative vehicle being available to you, Camperhire4u liability is limited to a refund of the hire charge. In all cases, no other refund will be available including compensation for additional arrangements booked by hirer (e.g.: flights, hotels, activities).

6. The substitution of an alternate vehicle due to unforeseen circumstances is not a breach of contract and does not result in a refund, however a refund entitlement will be provided by Camperhire4u where there has been a breach of the contract giving rise to the right for a refund. 

7. If you decide to rent a vehicle of a lesser class than the one booked, you are not entitled to a refund.

MOTORHOME SYSTEMS

1. Prior to the collection of your vehicle, Camperhire4u carry out a full inspection of all onboard components to ensure they function correctly. On collection, you will be shown how each component operates and what to look for if a system fails during the hire. Camperhire4u will do everything possible to resolve the issue without having to return to the depot, however, this is not always possible, and Camperhire4u cannot be held responsible should any loss of function happen and are not liable to refund any monies nor provide an alternative vehicle. In the case of winter hire, Camperhire4u cannot be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.

HOLIDAY DISRUPTION COVERAGE

1. Should the hirer’s motorhome holiday be disrupted by a mechanical breakdown/motorhome system malfunction (which does not extend to accident or damaged caused by the hirer), for more than 48 hours after reporting to Camperhire4u, the renter will be reimbursed up to a maximum of the gross nightly rental rate for each night affected until the problem is rectified. 

2. Failure of mechanical and motorhome systems which includes cabin heating/hot water, water pump, shower, toilet, refrigerator, gas hob/oven must be assessed by the depot or authorised repairer. 

3. Reimbursement is only possible when Camperhire4u has been contacted to rectify the problem and the hirer cooperates to do so. 

4. Failure to notify Camperhire4u acknowledges that the issues are of such a minor nature that the hirer makes no claim for loss of time in respect to the rental. Defects and repairs of radio/CD player, reversing camera, cruise control etc are considered minor and are excluded from the Holiday Disruption Coverage.

USE OF THE VEHICLE

1. Only Persons identified in Rental Agreement as either the renter or authorised driver may drive the vehicle. Even when identified in the Rental Agreement, persons who must not drive the Vehicle are;

   • anyone who provides a false, fake or counterfeit licence; 

   • anyone who has given, or for whom you have given, a false name, age, address or any driver licence detail; 

   • anyone whose driver licence is currently expired or has been cancelled or suspended within the last two years; 

   • anyone who is a learner, provisional or probationary licence holder or has not held a full driver’s licence for any class of Vehicle for at least two years; 

   • anyone under 25 or over 73 years of age; 

   • anyone who uses or intends to use the vehicle for illegal purposes; 

   • anyone whose blood alcohol concentration or level of drugs exceeds the lawful percentage; and 

   • anyone under the influence of or impaired by a drug, intoxicating liquor or any other substance.

2. Prohibited use of the Vehicle is based on both the safety of you and the preservation of our vehicles. Prohibited use includes, but may not be limited to: 

   • as a result of natural disasters, weather-based events or other major circumstances; 

   • for carrying persons for hire, gain or reward, or to carry any inflammable, explosive or corrosive materials; 

   • for pushing or towing any vehicle, trailer, boat or other object unless authorised by Camperhire4u; 

   • for carrying any greater load and/or more persons for which the Vehicle is not designed; 

   • for racing, pace-making, speed trials, driving in a dangerous, wilful or reckless manner; 

   • for carrying illegal substances or product either for commercial purposes, financial gain or delivery of such goods; and 

   • driving the vehicle in an unsafe or unroadworthy condition;

   • driving the Vehicle on unsealed and non-public roads; 

   • driving the Vehicle on any and all unnumbered roads and highways; 

   • driving the vehicle other than in a cautious, prudent and normal manner or used in a manner which could cause damage. 

   • leaving with the ignition key in or on the vehicle or unlocked while it is unoccupied (invalidates insurance); 

   • submersion in water or in contact with salt water; 

   • journeys into areas at war 

3. I understand that Camperhire4u reserves the right at any time, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause.

BREAKDOWN AND VEHICLE MAINTENANCE

1. All faults or damage must be reported immediately to Camperhire4u Guest Support or at the latest on return of the vehicle.  

2. The hirer will take all reasonable steps to properly maintain the vehicle whilst on hire including checking oil and coolant levels, tyre pressures and batteries every 500 miles/kilometres.

3. The hirer must report to Camperhire4u as soon as possible, where the oil is above or below the recommended level or the warning indication light is illuminated. The hirer must add water/coolant to the cooling system and use a licenced mechanic to perform any tasks necessary subject to the manufacturer’s specifications. 

4. The hirer agrees to maintain the vehicle to these conditions and acknowledge that any mechanical damage occasioned as a result of your failure to maintain the vehicle in accordance with this clause must be paid by you. 

5. Camperhire4u understand that while on holiday the vehicle may require small repairs or small items included in the kitchen kit may need replacement. So as not to disrupt the road trip any further, if the damage was not caused by the hirer, repairs up to £100 can be completed without authorisation and will be reimbursed on production of a valid receipt. If repairs over £100 are needed, the hirer must obtain Camperhire4u authority before any work is carried out. 

6. Should the matter be of a more serious nature, Camperhire4u will make every attempt to rectify the situation immediately. This will include contacting nearby repairers, mechanics and other necessary suppliers to assist in addressing the issue and direct the hirer to the nearest supplier or Branch when required.

7. The hirer will be liable for any costs associated with the incorrect use of fuel. All Camperhire4u vehicles run on diesel.

RESPONIBILITY WHEN AN ACCIDENT OCCURS

1. In the event of any accident, loss or damage arising out of the use of vehicle including damage to a third-party vehicle, the hirer will: 

   • Notify Camperhire4u within 24 hours of the event 

   • Obtain the names and address of third parties and any witnesses and report the event to the nearest police station 

   • Complete the incident reporting form supplied in the vehicle 

   • Not make any admittance of liability or make a settlement offer to other parties 

   • Assist Camperhire4u in handling any claim arising from the event 

   • Acknowledge that the excess or other amount due in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the rental period, regardless of which party is at fault. 

   • Will pay any costs relating to a change of vehicle as a result of an incident regardless of which party is at fault. 

   • Accept that no security deposit/excess will be refunded until the claim is settled.

VIOLATION OF TRAFFIC LAW AND REGULATIONS 

1. Driver(s) are personally liable for all legal penalties and fees pertaining to any traffic violation infringements under the current Road Traffic Legislation applicable in the country of travel.

2. If any traffic violation infringements are presented to Camperhire4u for your hire period which the hirer is liable for, Camperhire4u will charge to the hirer, the full cost along with an administration fee of £50 for each infringement.

CONDITIONS OF HIRE

1. The company’s camper van rental agreement is the sole contract for hiring the vehicle between Camperhire4u and the hirer(s), driver(s) and/or passenger(s). 

2. The company takes no responsibility for any delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom.

3. No refunds are payable on accommodation or other arrangements by Camperhire4u where a hirer or passenger changes, cancels or seeks to vary this agreement.

4. These conditions cannot be varied or altered or waived by any employee or representative of Camperhire4u or by anyone providing services or facilities.

5. The company cannot be bound by any representative or statement unless it is confirmed in writing by Camperhire4u management.

SMOKING

1. Smoking is strictly prohibited in or within 5 metres of the Camperhire4u vehicles and a penalty fee of £200 will be imposed for smoking inside the vehicle to cover the costs of sanitizing and cleaning.

PETS

1. Pets are strictly prohibited in the Camperhire4u vehicles and a penalty fee of £200 will be imposed for allowing pets inside the vehicle to cover the costs of sanitizing and cleaning.

VEHICLE ILLUSTRATION DISCLAIMER

1. Camperhire4u brochures, websites and advertising material contain only representations of our vehicles. Pictures, illustrations, descriptions and measurements of the vehicles may be different to the vehicle offered to you due to modifications and/or upgrades. Camperhire4u is not liable for any such variance.

EXCHANGE RATE/ CURRENCY FLUCTUATIONS/ REFUNDS

1. Transactions under this Agreement are conducted in the currency of the hire location.

2. Due to exchange rate fluctuations, in some instances there may be some variance between the amount initially debited against your credit card and the amount refunded. Any such variation does not entitle you to a refund.

3. Refunds by credit card including security deposit refunds can take up to 28 days.

COMPLAINTS

1. All faults or damage must be reported immediately to Guest Support or at the latest on return of the vehicle. In the event that a complaint is not satisfactorily resolved upon return, the hirer must inform Camperhire4u by email to info@camperhire4u.com within 14 days of returning the vehicle.

RENTAL COMPANY’S LIABILITY, EXPIRY BY LIMITATION

1. Camperhire4u bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence Camperhire4u is only liable for foreseeable loss/ damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract. This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.

2. The above limitations and exclusions of liability do not apply to claims under the terms of the German Product Liability Act or to claims based on injury to life, limb or health or infringements of liberty.

3. Claims which are not excluded but were only limited in scope shall become statute-barred within a year of the end of the year of the claim being created and the circumstances justifying the claim and the debtor’s identity being disclosed to the creditor or the creditor, without gross negligence, being considered to be aware of such circumstances or identity. With the exception of claims for damages which are based on loss of life, physical injury, health hazards or the loss of freedom and claims based on the product liability act, claims for damages shall become statute-barred with no consideration being given as to whether the creditor was aware of the circumstances and identity or, without gross negligence, should have been aware of such circumstances and identity - within five years of the end of the year in which the claim was created. 

4. Camperhire4u Terms and conditions apply. These are provided at the rental depot during pick-up and are published on our website.

PRIVACY

1. The hirer acknowledges and agrees to be bound by our privacy policy. 

FINAL CLAUSE

1. Any alterations to the general rental conditions and supplementary agreements must be made in writing by both parties to be valid. Third-party declarations shall be excluded and in particular shall have no binding effect on the rental agreement between Camperhire4u and you.

2. Should individual terms of this Agreement be ineffective or lose their effectiveness due to later circumstances or should an omission emerge in this Agreement, the legal effectiveness of the other provisions is not affected. The invalid contractual provision shall be replaced or the loophole filled by an appropriate provision which comes as close as possible to what the parties to the Agreement would have wanted, had they considered the point.